![]() General This article applies to all TeamViewer users who have not upgraded the TeamViewer software to the latest version and see the error message: 'Unable to connect - Reason unknown'. However, it is possible that your TeamViewer may indicate a red light and the message Not ready. ![]() For the most part, TeamViewer is able to make connections without any special configuration of a device. General This article applies to all TeamViewer users. ![]() TeamViewer offers and maintains a status page to allow you to stay up to date with us and theā¦ We understand this and that any outage has an impact on your daily business. TeamViewer is an internet-based product, and sometimes there are outages. General This article applies to all TeamViewer users and customers.
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